From In-Portal User Manual

Current revision

To Ship

This tab displays all orders ready to be shipped. For all orders on this list, the payments have been received and approved, all items are in stock and reserved, so the only thing left is to package them and ship to the customer. If a mistake is detected at this point, the erroneous order can be denied – this does not refund or cancel the payment, if one was made, but it does release the inventory reserved for that order.
This section has the following action buttons in the toolbar:

• Edit – edits the selected orders (as with any other list in In-portal, you can edit multiple items at once). You can only edit the administrator comments at this stage.
• Clone – creates a complete copy of the order, but assigns it a new order number, resets the status to “Incomplete” and clears any shipping dates and payment receipt confirmations. This is very useful for re-ordering – creating new orders for the same products to the same customer, as well as modifying orders when they have already been processed – to do this, clone the order and deny the original.
• Ship – marks the order as shipped. This action does not fail, as there are no factors preventing an order to be shipped.
• Deny – denies the order, setting its status to “Denied”. All order information is left as-is, however when an order is denied, you can only archive it. Such order cannot be approved, shipped or processed any more.
• Print – prints the order invoice.