Reviews
From In-Portal User Manual
Reviews
This tab lists all reviews of the product, and allows the administrator to manage them. Reviews can be used to collect product feedback from the front-end users, to provide details of the ratings, and for a many other purposes.
Reviews have their own status, independent from the product. They can be active, pending or disabled. The idea is very similar to the product status – only active reviews are displayed on the product’s details page, unless otherwise specified in the theme design. The category permissions specify the status of new reviews created through the front-end. We strongly recommend setting the ‘new review’ mode to pending for all unauthorized visitors (guests), and depending on your business model even for the registered members. If left unchecked, users can post undesirable comments in your online store.